We take ownership
We open our eyes to issues and take ownership. We work out how to solve problems, then take action.
We are positive
We have high energy and are positive with a can-do attitude.
We are accountable
We measure ourselves against our required behaviours, objectives, goals and targets and take necessary action where we’re not meeting them.
We use direct communication
We recognise that it’s important to share ideas and information. Where possible, we do this in a way that connects people.
We work as a team
We understand the knock-on effect our actions have on the people around us and communicate with respect.
We build trust
We respect and value people and processes, creating transparency, clarifying expectations and confronting reality.
We do the right thing.
We own up to our mistakes and accept responsibility if we make them, and allow others to fix theirs.
We value an honest, no blame culture.